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conciliation (s) (noun), conciations
An alternative dispute resolution (ADR) process involving the parties of a dispute to use a peacemaker or mediator, who meets with the parties both separately and together in an attempt to resolve their differences: A conciliation is achieved by lowering tensions, improving communications, interpreting issues, encouraging the parties to explore potential solutions and assisting them in finding a mutually acceptable outcome or result.
An act of restoring good will and getting rid of hostility.
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